At pk865, your privacy is taken as seriously as your gaming experience. This Privacy Policy explains what personal data we collect from players across Pakistan, why we collect it, how it is stored and protected, with whom it may be shared, and what rights you hold over your own information. Please read it carefully before registering or continuing to use the pk865 platform.
Before diving into the full legal text, here is a plain-English summary of the six core principles that shape how pk865 handles every piece of data we hold about you.
pk865 collects only the personal data that is genuinely required to provide our services, verify your identity, process payments, and comply with our international gaming license obligations. We do not collect data speculatively or for undefined future use.
We tell you exactly what data we collect, why we collect it, how long we keep it, and who can access it. There are no hidden data practices at pk865. This Privacy Policy is written to be as clear and accessible as possible for Pakistani players.
All personal data transmitted to and from pk865 is protected by TLS encryption. Stored data is encrypted at rest using AES-256. Access to personal data is restricted to authorised pk865 personnel on a strict need-to-know basis, with access logging in place.
You have meaningful rights over your personal data, including the right to access, correct, or request deletion of your information. pk865 has straightforward processes in place to action these requests promptly via our customer support team.
pk865 does not and will not sell your personal data to third-party advertisers, data brokers, or marketing companies. Data sharing with third parties is limited to what is strictly necessary for platform operations, legal compliance, and payment processing.
pk865 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law and our gaming license. When data is no longer required, it is securely deleted or anonymised in accordance with defined retention schedules.
IMPORTANT: By registering an account on pk865 or continuing to use the pk865 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this policy, please discontinue use of the platform and contact support to request account closure.
1.1 pk865 is an online casino and sports betting platform accessible at pk865.net, operated under an international gaming license. The platform provides casino games, live dealer experiences, sportsbook services, and promotional offers to registered users globally, with a dedicated focus on serving the Pakistani market.
1.2 For the purposes of this Privacy Policy, pk865 (referred to as "pk865", "we", "us", or "our") is the data controller responsible for the personal information of registered users and website visitors.
1.3 Our designated data protection contact can be reached at [email protected]. We respond to all privacy-related correspondence within 10 business days.
2.1 This Privacy Policy applies to all personal data collected by pk865 through the following channels:
2.2 This policy does not govern data practices of third-party websites, payment providers, or game software providers whose services are accessible through pk865. Each such third party operates under its own independent privacy policy. pk865 encourages users to review those policies independently.
3.1 pk865 collects personal data across three broad categories depending on how you interact with the platform:
| Category | Data Types Collected | Mandatory? |
|---|---|---|
| Identity Data | Full legal name (as on CNIC), date of birth, CNIC number, gender | Yes — KYC |
| Contact Data | Mobile number, email address, city of residence (e.g., Karachi, Lahore, Islamabad) | Yes — Account |
| Financial Data | JazzCash / EasyPaisa account number, bank account details (HBL, UBL, Meezan), USDT wallet address | Yes — Payments |
| Verification Data | CNIC document scan or photo, selfie for liveness check, proof of address documents | Yes — KYC |
| Transaction Data | Deposit and withdrawal history, amounts, timestamps, payment method used, balance history | Auto-collected |
| Gaming Data | Game sessions, bet history, win/loss records, game preferences, sportsbook selections | Auto-collected |
| Technical Data | IP address, device type, browser, operating system, device fingerprint, session logs | Auto-collected |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | When you contact us |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, bonus uptake history | Consent-based |
pk865 does not collect or store full payment card (debit/credit card) numbers. For USDT TRC20 transactions, only the public wallet address is recorded. Private keys are never requested or stored by pk865 under any circumstances.
4.1 Directly from you. The majority of personal data held by pk865 is provided directly by you during account registration, KYC verification, deposit or withdrawal requests, promotional opt-ins, and support interactions.
4.2 Automatically. When you visit and use the pk865 platform, technical data including your IP address, device identifiers, browser type, and session activity logs are automatically collected through server logs, cookies, and similar tracking technologies. This data is used for security monitoring, fraud detection, and platform optimisation.
4.3 From third parties. pk865 may receive personal data from third-party service providers including identity verification agencies (for CNIC validation and liveness checks), payment processors (for transaction confirmation), fraud prevention services, and analytics providers. Data received from third parties is subject to the same protections as directly collected data.
4.4 Publicly available sources. In limited circumstances related to fraud prevention or regulatory compliance, pk865 may cross-reference data against publicly available databases or sanction lists.
5.1 pk865 processes your personal data for specific, defined purposes. Each processing activity has an identified lawful basis:
Where pk865 relies on legitimate interests as the legal basis for processing, a balancing test has been conducted to ensure that your fundamental rights and freedoms are not overridden by pk865's interests. If you wish to request details of any such assessment, contact [email protected].
6.1 pk865 uses cookies and similar technologies (including local storage, session tokens, and device fingerprinting) on the pk865 platform. These technologies serve the following purposes:
6.2 You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in and using the pk865 platform.
pk865 does not use third-party advertising or retargeting cookies that share your browsing behaviour with external advertising networks or data brokers.
7.1 pk865 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data may be shared with the following categories of recipients only where strictly necessary:
7.2 All third-party service providers who receive personal data from pk865 are contractually required to process that data only in accordance with pk865's instructions and to maintain appropriate security standards. pk865 maintains a register of all active data processing agreements.
Important: pk865 will never share your personal data with third parties for direct marketing purposes without your explicit, separate consent. If you receive unsolicited communications claiming to be from pk865, please report them immediately to [email protected].
8.1 pk865 operates internationally and some of the third-party service providers used by pk865 (such as cloud hosting providers, game software companies, and fraud detection services) may process personal data in countries outside Pakistan.
8.2 Where personal data is transferred internationally, pk865 ensures that appropriate safeguards are in place to protect the data, including standard contractual clauses, data processing agreements, and confirmation that the receiving entity maintains security standards equivalent to those applied within pk865.
8.3 By using the pk865 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan. These transfers are carried out in accordance with applicable data protection principles and with the protections described in this Policy.
9.1 pk865 retains personal data for the following periods unless a longer retention period is required by law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | Gaming license obligation / AML compliance |
| KYC documents (CNIC, selfie) | Duration of account + 5 years post-closure | Regulatory / legal obligation |
| Financial transaction records | Duration of account + 7 years post-closure | AML / financial audit requirements |
| Gaming history logs | Duration of account + 3 years post-closure | License audit and dispute resolution |
| Support correspondence | 3 years from last interaction | Dispute resolution and quality assurance |
| Marketing preference records | Until withdrawal of consent + 1 year | Compliance with consent withdrawal obligations |
| Technical / session logs | 90 days rolling | Security monitoring and fraud detection |
9.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual. Anonymised data may be retained indefinitely for aggregate analytics purposes.
10.1 pk865 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, and alteration:
While pk865 implements robust security measures, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your pk865 account and to enable any additional security features (such as two-step login verification) available in your account settings. Never share your password with anyone, including pk865 staff.
11.1 As a pk865 account holder, you have the following rights over your personal data. These rights may be subject to certain limitations where processing is required by law or legitimate interests override individual rights in specific circumstances.
Request a copy of all personal data held about you by pk865. We will respond within 30 days of a verified request.
Request correction of inaccurate or incomplete personal data held by pk865. Identity re-verification may be required for certain updates.
Request deletion of your personal data where it is no longer necessary for the purpose collected. Note: legal retention obligations may limit full erasure in some cases.
Request that pk865 restrict processing of your data in certain circumstances, such as while the accuracy of data is being contested.
Request a structured, machine-readable copy of your personal data in a commonly used format for transfer to another service provider.
Object to processing of your data based on legitimate interests, including profiling. Also the right to withdraw marketing consent at any time.
To exercise any of the rights above, contact pk865 at [email protected] with the subject line "Privacy Rights Request". Please include your registered account username and a clear description of your request. We will verify your identity before actioning any data request to ensure your data is not disclosed to an unauthorised party.
12.1 The pk865 platform is strictly intended for users aged 21 years and above. pk865 does not knowingly collect personal data from any person under the age of 21.
12.2 Age verification is a mandatory component of the pk865 KYC process. Accounts will be suspended pending age verification if there is any reason to suspect the account holder may be under 21 years of age.
12.3 If pk865 discovers that personal data has been collected from a person under 21 years of age, that data will be immediately deleted, the account will be permanently closed, and the matter will be escalated to the pk865 Responsible Gaming team for review.
Parents and guardians: If you believe a minor has registered on pk865 using false information, please contact us immediately at [email protected]. We will investigate and close the account without delay. We also encourage use of parental control software to restrict access to online gambling platforms.
13.1 pk865 may send you promotional communications by email or mobile (SMS/WhatsApp) about bonuses, new games, platform updates, and special offers — but only where you have provided explicit consent to receive such communications.
13.2 You may withdraw your consent to marketing communications at any time by:
13.3 Withdrawal of marketing consent does not affect your ability to continue using the pk865 platform or to receive transactional communications (such as deposit confirmations, withdrawal notifications, or security alerts) that are necessary for account management.
13.4 pk865 respects self-excluded players. Once a self-exclusion is in effect on your account, pk865 will remove you from all marketing distribution lists for the duration of the exclusion period.
14.1 The pk865 platform may contain links to third-party websites, game provider portals, or payment method interfaces. These third parties operate independently of pk865 and are governed by their own privacy policies.
14.2 pk865 is not responsible for the privacy practices, security measures, or data handling procedures of any third-party service. We encourage you to review the privacy policy of any external service you access through or in connection with the pk865 platform.
15.1 pk865 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or operational changes to the platform.
15.2 Where changes are material, pk865 will provide reasonable notice to registered players by email and by a prominent notice on the pk865 platform. The "Last Revised" date at the top of this policy will always reflect the date of the most recent version.
15.3 Your continued use of the pk865 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised policy, you may request account closure and deletion of your data where legally permissible.
16.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pk865 handles your personal data, you may contact our data protection team at:
16.2 pk865 is committed to resolving all privacy-related concerns promptly and fairly. We will acknowledge receipt of your complaint within 48 hours and provide a substantive response within 10 business days.
16.3 If you are dissatisfied with the outcome of a privacy complaint handled by pk865, you may have the right to lodge a complaint with the data protection supervisory authority in your jurisdiction or with the authority associated with pk865's licensing jurisdiction.
For full details on how to exercise your privacy rights, including step-by-step instructions and expected response timelines, visit the pk865 FAQ page where dedicated privacy and account security sections provide further guidance.
pk865 treats your privacy with the same care as your gaming experience. Join thousands of Pakistani players who trust us with their data — and enjoy 2,400+ games, PKR deposits via JazzCash and EasyPaisa, and 24/7 support. 21+ only.